Terms & Conditions

This website is operated by LA LUNE. Throughout the site, the terms "we", "us" and "our" refer to LA LUNE. By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions.

1. General Conditions

We reserve the right to refuse service to anyone for any reason at any time. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service without express written permission by us.

2. Products and Services

Certain premium products or services may be available exclusively online through the website. These products or services may have limited quantities.

• Hygiene & Quality Standard: Due to the intimate nature of our apparel, all sales are final. Refunds are strictly prohibited.
• Exchange Limitation: Exchanges are exclusively permitted for lingerie (bra) items within 7 days of receipt, provided they remain unworn, unwashed, and in original packaging with all tags attached.
• Color Accuracy: We have made every effort to display as accurately as possible the colors and images of our products. We cannot guarantee that your computer monitor's display of any color will be strictly accurate.

3. Pricing & Modifications

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.

4. Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.

5. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Bangladesh.